# Knowledge Base

Canonical: https://help.callroute.com/space/CKB/

> Dynamic module: Search Highlight (live content)

> Dynamic module: Page Tree (live content)

### Sections

> Dynamic module: Pages (live content)

### Release Notes

**CQL:** `type = page`

> Dynamic module: Pages (live content)

### Features

**CQL:** `type = page`

> Dynamic module: Pages (live content)

### Bring Your Own SBC

**CQL:** `type = page`

> Dynamic module: Pages (live content)

### Error Messages

**CQL:** `type = page`

> Dynamic module: Pages (live content)

### Microsoft Teams

**CQL:** `type = page`

> Dynamic module: Pages (live content)

### Bring Your Own Carrier

**CQL:** `type = page`

> Dynamic module: Pages (live content)

### SIP Trunks

**CQL:** `type = page`

- [Bring Your Own SBC](https://help.callroute.com/space/CKB/697565223.md)
- [SIP Trunks](https://help.callroute.com/space/CKB/697565230.md)
- [Supported SIP Connectivity Types](https://help.callroute.com/space/CKB/697565258.md)
- [Dial Plan for SIP Trunks](https://help.callroute.com/space/CKB/697630792.md)
- [Callroute Knowledge Center](https://help.callroute.com/space/CKB/698155196.md)
- [Checking Tenant Configuration](https://help.callroute.com/space/CKB/698253394.md)
- [Media Information](https://help.callroute.com/space/CKB/698253401.md)
- [Deleting Teams Service](https://help.callroute.com/space/CKB/698286150.md)
- [Error Messages](https://help.callroute.com/space/CKB/698449931.md)
- [Reporting](https://help.callroute.com/space/CKB/698449938.md)
- [Supported Dial Plan](https://help.callroute.com/space/CKB/698548265.md)
- [Microsoft Teams](https://help.callroute.com/space/CKB/698580998.md)
- [Onboarding Your Carrier](https://help.callroute.com/space/CKB/698744872.md)
- [Release Notes](https://help.callroute.com/space/CKB/698777623.md)
- [Pre-requisites and Security Considerations](https://help.callroute.com/space/CKB/698843188.md)
- [Creating a Connection to your Carrier](https://help.callroute.com/space/CKB/698875956.md)
- [Replacing or Reauthenticating the Service Account](https://help.callroute.com/space/CKB/698908696.md)
- [Media Optimization](https://help.callroute.com/space/CKB/698908717.md)
- [How to Connect Your SBC](https://help.callroute.com/space/CKB/698908724.md)
- [Bring Your Own Carrier](https://help.callroute.com/space/CKB/698941467.md)
- [Webex Calling](https://help.callroute.com/space/CKB/699006999.md)
- [User Synchronisation](https://help.callroute.com/space/CKB/699039785.md)
- [Assigning a Phone Number](https://help.callroute.com/space/CKB/699039792.md)
- [Callroute Features](https://help.callroute.com/space/CKB/699072535.md)
- [Build a Generic SIP Trunk](https://help.callroute.com/space/CKB/699072569.md)
- [Configuring AudioCodes Mediant with Callroute](https://help.callroute.com/space/CKB/719093775.md)
- [User Persona Management](https://help.callroute.com/space/CKB/719224882.md)
- [October 2022](https://help.callroute.com/space/CKB/720076831.md)
- [March 2023](https://help.callroute.com/space/CKB/720175111.md)
- [July 2022](https://help.callroute.com/space/CKB/720338984.md)
- [December 2022](https://help.callroute.com/space/CKB/720338991.md)
- [Requesting Your Carrier](https://help.callroute.com/space/CKB/721092609.md)
- [Emergency Calling Support](https://help.callroute.com/space/CKB/721092705.md)
- [General Knowledge](https://help.callroute.com/space/CKB/721092736.md)
- [What Does LineURI Mean?](https://help.callroute.com/space/CKB/721092743.md)
- [Creating a Teams Service Account](https://help.callroute.com/space/CKB/721125442.md)
- [Microsoft End User Licensing Requirements](https://help.callroute.com/space/CKB/721125464.md)
- [User License Error on Teams Service Provision](https://help.callroute.com/space/CKB/721125510.md)
- [Multi-Factor Authentication](https://help.callroute.com/space/CKB/721158177.md)
- [Teams User Will Not Activate](https://help.callroute.com/space/CKB/721191006.md)
- [Extension Dialling in Teams](https://help.callroute.com/space/CKB/721584131.md)
- [Assigning a Phone Number to a Teams User](https://help.callroute.com/space/CKB/722370561.md)
- [Callroute Demo Mode](https://help.callroute.com/space/CKB/723255297.md)
- [User Account Statuses and Capabilities](https://help.callroute.com/space/CKB/723353613.md)
- [Support Hub Sign Up](https://help.callroute.com/space/CKB/723419137.md)
- [Microsoft Consent Requirements](https://help.callroute.com/space/CKB/723484729.md)
- [SIP Phones](https://help.callroute.com/space/CKB/724008966.md)
- [Number Tagging](https://help.callroute.com/space/CKB/724598831.md)
- [How to Connect Your SIP Phone](https://help.callroute.com/space/CKB/724631562.md)
- ["You have dialled an incorrect number"](https://help.callroute.com/space/CKB/725647394.md)
- [Updating Other Voice to Callroute Voice Users](https://help.callroute.com/space/CKB/728858637.md)
- [Inbound Number Assignment for Other Voice Users](https://help.callroute.com/space/CKB/729186317.md)
- [Configuring Cisco 3PCC MPP with Callroute](https://help.callroute.com/space/CKB/730529793.md)
- [Organising and Grouping Numbers](https://help.callroute.com/space/CKB/736559112.md)
- [Connecting Grandstream ATAs to Callroute](https://help.callroute.com/space/CKB/736952325.md)
- [Connecting AudioCodes ATAs to Callroute](https://help.callroute.com/space/CKB/738164737.md)
- [Enghouse EICC/EIC Connector for Callroute](https://help.callroute.com/space/CKB/739311631.md)
- [Network & Datacenter Locations](https://help.callroute.com/space/CKB/742752263.md)
- [Outbound CLI Presentation](https://help.callroute.com/space/CKB/756318229.md)
- [User Synchronization Settings](https://help.callroute.com/space/CKB/761757699.md)
- [Resiliency and Recovery](https://help.callroute.com/space/CKB/773881857.md)
- [Routing Engine](https://help.callroute.com/space/CKB/774537221.md)
- [SIP Phone Prerequisites](https://help.callroute.com/space/CKB/777650177.md)
- [Connecting Fanvil Intercom to Callroute](https://help.callroute.com/space/CKB/778043408.md)
- [Callroute Product Feedback](https://help.callroute.com/space/CKB/781254665.md)
- [Callroute Support and Maintenance](https://help.callroute.com/space/CKB/782041105.md)
- [Access Control](https://help.callroute.com/space/CKB/783482881.md)
- [Creating a Callroute Administrator](https://help.callroute.com/space/CKB/784367618.md)
- [Automatic Provisioning of Users](https://help.callroute.com/space/CKB/788135938.md)
- [July 2023](https://help.callroute.com/space/CKB/793411600.md)
- [Maintenance Notifications](https://help.callroute.com/space/CKB/818970634.md)
- [Number Range Manager for Teams](https://help.callroute.com/space/CKB/833421327.md)
- [License Groups](https://help.callroute.com/space/CKB/837025794.md)
- [Team Groups](https://help.callroute.com/space/CKB/838664193.md)
- [Queue Groups](https://help.callroute.com/space/CKB/839057409.md)
- [Sept 2023](https://help.callroute.com/space/CKB/839516161.md)
- [AWS Security & Data Protection](https://help.callroute.com/space/CKB/855965708.md)
- [Oct 2023](https://help.callroute.com/space/CKB/856850433.md)
- [Microsoft Permissions Deep Dive](https://help.callroute.com/space/CKB/860192770.md)
- [Free Trial - 14 day](https://help.callroute.com/space/CKB/864518145.md)
- [Callroute Health Checker - Reauthorisation Request](https://help.callroute.com/space/CKB/868581416.md)
- [Tango Extend - Administrator Setup Guide](https://help.callroute.com/space/CKB/869007387.md)
- [Tango Extend Mobile Calling](https://help.callroute.com/space/CKB/869204065.md)
- [Tango Extend - End User Install Guide](https://help.callroute.com/space/CKB/869236790.md)
- [Nov 2023](https://help.callroute.com/space/CKB/870055944.md)
- [Creating Holidays in Teams Admin Centre](https://help.callroute.com/space/CKB/881164312.md)
- [General Microsoft Teams Tips and Guides](https://help.callroute.com/space/CKB/891682829.md)
- [Festive Holidays 2024](https://help.callroute.com/space/CKB/901283867.md)
- [Zoom Phone](https://help.callroute.com/space/CKB/912687115.md)
- [Auto-Provisioning API: Integration Guide](https://help.callroute.com/space/CKB/930709505.md)
- [Reserving Numbers](https://help.callroute.com/space/CKB/941031430.md)
- [Number Locations](https://help.callroute.com/space/CKB/941391895.md)
- [Number Quarantining](https://help.callroute.com/space/CKB/941621261.md)
- [Shared Calling Setup Guide](https://help.callroute.com/space/CKB/943587361.md)
- [Jan 2024](https://help.callroute.com/space/CKB/962560002.md)
- [Feb 2024](https://help.callroute.com/space/CKB/976945174.md)
- [Mar 2024](https://help.callroute.com/space/CKB/994869258.md)
- [Microsoft Single Sign On](https://help.callroute.com/space/CKB/995459076.md)
- [April 2024](https://help.callroute.com/space/CKB/1048641537.md)
- [Licensing model](https://help.callroute.com/space/CKB/1096941595.md)
- [May 2024](https://help.callroute.com/space/CKB/1101266945.md)
- [Calling Costs](https://help.callroute.com/space/CKB/1138524206.md)
- [June 2024](https://help.callroute.com/space/CKB/1161756673.md)
- [Block International Calls For Users With Direct Routing](https://help.callroute.com/space/CKB/1198522405.md)
- [September 2024](https://help.callroute.com/space/CKB/1292501004.md)
- [October 2024](https://help.callroute.com/space/CKB/1331724290.md)
- [November 2024](https://help.callroute.com/space/CKB/1377894409.md)
- [Number Porting Guide](https://help.callroute.com/space/CKB/1437433864.md)
- [December 2024](https://help.callroute.com/space/CKB/1437958181.md)
- [January 2025 - New Media Pool IP Address Ranges](https://help.callroute.com/space/CKB/1463320594.md)
- [September 2023 - Microsoft Direct Routing Certificate 24-Hour Test](https://help.callroute.com/space/CKB/1463844865.md)
- [January 2025](https://help.callroute.com/space/CKB/1503690753.md)
- [Porting UK Numbers](https://help.callroute.com/space/CKB/1528102920.md)
- [Porting Irish Numbers](https://help.callroute.com/space/CKB/1528332289.md)
- [Porting International Numbers](https://help.callroute.com/space/CKB/1528496130.md)
- [Purchasing Phone Numbers](https://help.callroute.com/space/CKB/1528659973.md)
- [February 2025](https://help.callroute.com/space/CKB/1537474561.md)
- [Bulk Edit Numbers via CSV](https://help.callroute.com/space/CKB/1588723730.md)
- [March 2025](https://help.callroute.com/space/CKB/1611694092.md)
- [CSV Bulk Number Edit](https://help.callroute.com/space/CKB/1613103122.md)
- [Security Groups](https://help.callroute.com/space/CKB/1681981477.md)
- [Connecting Multiple Teams Tenants](https://help.callroute.com/space/CKB/1704624135.md)
- [May 2025](https://help.callroute.com/space/CKB/1706950660.md)
- [May 2025 - New IP Subnets](https://help.callroute.com/space/CKB/1743650836.md)
- [June 2025](https://help.callroute.com/space/CKB/1756037124.md)
- [September 2025](https://help.callroute.com/space/CKB/1881505793.md)
- [March 2026](https://help.callroute.com/space/CKB/2115076097.md)
- [May 2026](https://help.callroute.com/space/CKB/2344976385.md)
- [June 2026](https://help.callroute.com/space/CKB/2388918278.md)
- [Multi-Tier Account Hierarchy](https://help.callroute.com/space/CKB/2470739971.md)
- [August 2026](https://help.callroute.com/space/CKB/2528739336.md)
- [Role-Based Access Control (RBAC)](https://help.callroute.com/space/CKB/2611478529.md)

---
Generated: 2026-09-13T15:43:02.049Z