---
title: "October 2024"
canonical: "https://help.callroute.com/space/CKB/1331724290/October%202024"
format: markdown
---
> Macro (toc)

### Updated Teams User Status and Capabilities  

The new statuses align better with Microsoft Teams Phone connectivity options (Direct Routing, Calling Plans and Operator Connect).

![Screenshot 2024-10-16 at 10.50.09.png](media://a7acf293-d3d0-49f2-ba07-2f9fd3548db2)

User Capabilities also now reflect the recent change where, due to EU Anti Competition laws, Teams is now unbundled from many of the base SKU’s. However, users are permitted to have the Teams Phone license assigned but with no Teams license, which was previously incorrectly presented as the ability to assign a LineURI.

![capabilites.jpg](media://97d2200d-5cc3-45d4-8060-b7a2e730bbf6)

More details on User Status and Capabilities can be found in the [knowledge base](https://callroute.atlassian.net/wiki/spaces/CKB/pages/723353613).

### New Restrict Persona Edit Scope

Callroute admins can now be restricted from editing or creating Personas in the Teams Service. Assignment towards Teams users by Callroute admin users is still part of the basic user scope, but not editing which has wider implications for users with that Persona already assigned. This role can be configured and assigned to users in Admin > Access Control section.

![Screenshot 2024-10-15 at 11.20.17.png](media://587bead8-22c3-493a-a012-2896344845a9)

### New Basic Reporting View Role

A new templated role that enables users to be assigned the ability to view the reports page only is now available. This amends the site menu to not show the links to pages relating to Users, Numbers or Carriers.

![Screenshot 2024-10-15 at 11.22.28.png](media://48df94e0-79c6-4f1b-8bfc-003d09e5b88e)

### Improved Find First Available Number on Teams Service

When manually assigning a number to a user, the suggested phone number has improved filtering based on the Persona assigned. It will not suggest numbers that have reservations or active assignments, and where the Persona references a Location, the number suggested will take into account user capabilities (Microsoft license-related)

![Screenshot 2024-10-15 at 11.24.58.png](media://bd34d753-adc8-491e-b6f0-621f3accc934)

### New Home Page Summary

The Microsoft Teams service summary is now available from the home page. Future releases will add summary information for Numbers health and Service Subscription information.

![Screenshot 2024-10-15 at 11.26.08.png](media://036ec671-89dd-4880-9ea6-6ff012973d31)

### New Minutes Report

Available by navigating to ***View Logs ***in the Reporting section, this report allows you to chart minutes by source or destination number between date ranges. This is especially useful for customers who, for example, have inbound toll-free numbers and wish to chart the volume and how it relates to the timing of advertising campaigns.

![Screenshot 2024-10-20 at 11.40.25.png](media://16a2efac-8ce3-486c-8d21-32ec216bd36b)

### General Improvements in Number Search, Sorting and Filtering

General improvements to the Numbers page in relation to browsing and searching.

### Edit Operator in Numbers

Previously, you could not edit the Operator's name (label) in the Direct Routing range. This has now been resolved.

### Limit upload to 250 Numbers in “Add a Range”

Previously using the “Add Range” bulk number import function caused errors when adding ranges over 250 numbers. This has now been enforced at 250, suggesting using the csv upload method for more extensive ranges.

### Call Forward Number now detailed in CDR (CSV Export)

Previously, where Inbound numbers were forwarded to a 3rd party number, the CDRs detailed the callers number (originating number) and the end destination. The original dialled number was not included. For example, if the dialled number were an 0800 freephone number, the CDRs would reflect the origin and where the call was forwarded to, but not the 0800. The 0800 number is now in the CDR under a new " ForwardedFor“ column header**.**