---
title: "Reporting"
canonical: "https://help.callroute.com/space/CKB/698449938/Reporting"
format: markdown
---
## Overview

From the Callroute portal’s [reporting](https://callroute.io/reporting) page, you can view your channel usage and historical calling information. You can also export your Call Data Records as a CSV file which is in a format based on the recommendations from the [Federation of Communication Services](https://www.fcs.org.uk/wp-content/uploads/2021/02/UK-Standard-CDR-Format-v3_01-Final.pdf).

![image]()

This article explains the various fields shown in the CSV download, to ensure you can interpret your call data in a meaningful way.

## CDR download file fields

The default CDR file format is designed for interoperability across billing systems and as such can be a little tricky to navigate to the uninitiated. Below is a list of the fields, their data types and some examples.

| Field name | Field format | Description | Example value |
| --- | --- | --- | --- |
| CallType | Text (max length 4) | The type of call being made:  
V = Standard Outbound voice call  
I = Standard Inbound call (usually not billable e.g. Raw call data) | V or I |
| CustomerIdentifier | Text (max length 100) | An identifier to which the call charge can be allocated. | CRT-123456 |
| TelephoneNumberDialled | Text (max length 50) | Requested destination telephone number, in E.164 Format. | +441234567890 |
| CallDate | Date | Date call started (format DD/MM/YYYY). | 31/12/2021 |
| CallTime | Time | Time call started (format HH:MM:SS). | 23:59:59 |
| Duration | Integer | Duration of call (in whole seconds). | 3600 |
| Description | Text (max length 100) | Description of the destination called. | London |
| DDI | Text (max length 50) | Destination DDI number, if known, in E.164 Format. | +441234567890 |
| RingTime | Integer | Duration of the ring time in whole seconds | 3 |
| PresentationNumber | Text (max length 50) | The Calling Line Identity (CLI) presented by the calling party in E.164 format | +441234567890 |
| ContractName | Text (max length 100) | Reserved for future use – currently mirrors CustomerIdentifier | CRT-123456 |
| Salesprice | Decimal | Final sales price (omitted in certain situations; contact your sales partner for more information). Outbound calls rated at zero value will be related to the consumption of inclusive minutes within your package | 13.59164 |